Refund policy

Refund & Return Policy

for My Digital Ali

Last Updated: May 21, 2026

Welcome to My Digital Ali. By purchasing any digital product, course, mentorship, or service from our platform, you agree to the following refund policy.

1. Digital Products Policy

All products sold on My Digital Ali are digital products, including:

  • Online courses
  • Video trainings
  • Downloadable resources
  • Templates
  • E-books
  • Private community access
  • Mentorship sessions

Due to the nature of digital content, all sales are generally considered final.

2. Refund Eligibility

Refunds may only be considered under the following conditions:

  • You were charged multiple times for the same product.
  • You did not receive access to the purchased course/service within 48 hours after payment.
  • A technical issue from our side prevented access and could not be resolved.

To request a refund, you must contact our support team within 7 days of purchase.

3. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

  • Change of mind after purchase
  • Lack of usage
  • Failure to complete the course
  • Dissatisfaction due to unrealistic expectations
  • Purchase made by mistake
  • Personal financial reasons
  • Failure to understand course language or content
  • Downloaded/accessed course materials

4. Chargebacks & Fraud

Initiating false chargebacks or payment disputes after receiving course access may result in:

  • Permanent account suspension
  • Removal of course access
  • Legal action if necessary

5. Contact for Support

For payment issues or refund requests, contact:

Email: support@mydigitalali.com
Website: My Digital Ali

Please include:

  • Your full name
  • Order ID
  • Payment proof
  • Issue details

6. Policy Changes

My Digital Ali reserves the right to update or modify this Refund Policy at any time without prior notice.

7. Agreement

By purchasing from My Digital Ali, you acknowledge that you have read and agreed to this Refund & Return Policy.